As the online marketplace continues to expand, businesses must adapt to keep up. Ecommerce platforms make selling products online simple and manage orders, customer information, and inventory. Whether you are starting or running a large ecommerce store, choosing the right platform is critical.
Shopify, BigCommerce, and Volusion are three of the most popular ecommerce solutions for large businesses. Each platform offers unique features and pricing structures. Here's a head-to-head comparison of Shopify vs BigCommerce vs Volusion to help you determine which one is the right fit for your business.
Pricing
Pricing is an important factor when choosing an ecommerce platform for your business. Here's how these three platforms compare:
Shopify: Shopify offers a variety of pricing plans starting at $29 per month for the basic plan. The more advanced plans start at $79 per month and can go up to $299 per month. The pricing structure is based on the features that you require.
BigCommerce: BigCommerce's pricing starts at $29.95 per month and goes up to $299.95 per month. BigCommerce offers custom pricing plans for businesses that require more advanced features.
Volusion: Volusion's pricing starts at $29 per month for the basic plan and goes up to $299 per month for the premium plan. Like Shopify, the pricing is based on features and the number of products you're selling.
Features
Each ecommerce platform offers a range of features to make the selling process easier. However, the specific functions offered by these platforms differ:
Shopify: Shopify is known for its ease of use, making it an ideal platform for beginners. Features include a built-in payment system, multiple channels to sell products, and a wide variety of themes.
BigCommerce: BigCommerce offers several advanced features, including unlimited products and storage, native blogging, and integrated POS features.
Volusion: Volusion provides features such as referral and loyalty programs, integration with eBay and Amazon, and abandoned cart emails.
Integrations
Integrations are crucial in connecting your ecommerce store with other tools your business needs. Here's how these platforms compare:
Shopify: Shopify offers a vast library of apps and integrations in the Shopify App Store. The store features apps for various functions, including social media marketing, dropshipping, and inventory management.
BigCommerce: BigCommerce has an even larger library of integrations than Shopify. The platform supports integrations with more than 600 apps and services, including Amazon, eBay, and Quickbooks.
Volusion: Volusion focuses more on direct integrations with other platforms. The platform supports integrations with Amazon, eBay, Facebook, and more.
Customer Support
As a business owner, you'll need customer support to assist with any inquiries or issues you encounter. Here's how Shopify vs BigCommerce vs Volusion compare in customer support:
Shopify: Shopify offers 24/7 customer support through live chat, email, or phone. Additionally, Shopify has a Help Center featuring detailed guides, forums, and video tutorials.
BigCommerce: BigCommerce offers support through phone, live chat, and email. The platform has a detailed Help Center with articles, video tutorials, and a community forum.
Volusion: Volusion offers its customers support through live chat or email. The Help Center provides step-by-step guides to set up and troubleshooting.
Conclusion
Determining which ecommerce platform to use for a large business can be challenging. In conclusion, Shopify is the most accessible platform for beginners with easy-to-use features and a wide range of apps in its App Store. BigCommerce is suitable for businesses that require advanced features and need to integrate with various tools. If you're looking for a direct integration with external platforms, then Volusion is an ideal choice.
As you evaluate which platform is the best fit for your business's needs, consider the pricing structures, features, integrations, and customer support. By carefully considering these factors, you can ensure that you find a platform that meets your business's unique demands.
References
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Shopify. (n.d.). Pricing. Retrieved March 15, 2022, from https://www.shopify.com/pricing
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BigCommerce. (n.d.). Pricing. Retrieved March 15, 2022, from https://www.bigcommerce.com/pricing/
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Volusion. (n.d.). Plans & Pricing. Retrieved March 15, 2022, from https://www.volusion.com/pricing/